Terms & Conditions

Last updated: August 13, 2026

Welcome to Myracura.

These Terms & Conditions govern your access to and use of www.myracura.com, as well as any purchases made through our website.

By accessing our website or placing an order, you agree to these Terms & Conditions.

Myracura currently sells and delivers products exclusively within Tunisia.

1. About Myracura

Myracura is an e-commerce store offering supplements and related products to customers in Tunisia.

Business / Legal Name: [TO BE COMPLETED]
Address: [TO BE COMPLETED]
Tunisia
Email: [TO BE COMPLETED]
Phone: [TO BE COMPLETED]

2. Eligibility to Place an Order

By placing an order on Myracura, you confirm that:

The information you provide is accurate and complete.
You have the legal capacity to place an order.
You are providing a valid delivery address located in Tunisia.
You agree to pay the amount due upon delivery.

We reserve the right to contact you to verify your order or delivery information before dispatch.

3. Products

We make reasonable efforts to provide accurate information about the products available on Myracura, including descriptions, ingredients, quantities, images, and prices.

Product packaging, appearance, labels, or other details may occasionally differ from the images displayed on the website, particularly when manufacturers update their packaging.

Customers should always read the product label, ingredients, usage instructions, warnings, and other information supplied with the product before use.

4. Supplements and Health Information

Products sold on Myracura may include food supplements, nutritional products, vitamins, minerals, sports nutrition products, and related items.

Information provided on Myracura is intended for general product information purposes and does not constitute medical advice, diagnosis, or treatment.

Customers are responsible for determining whether a product is appropriate for their individual needs.

If you are pregnant, breastfeeding, taking medication, have an existing medical condition, have allergies, or have concerns about using a supplement, you should seek advice from an appropriate healthcare professional before using the product.

Always follow the instructions and recommended use stated on the product packaging.

5. Product Availability

All orders are subject to product availability.

A product appearing on the website does not guarantee that it will remain available until your order has been processed.

If a product becomes unavailable after you place an order, Myracura may contact you to:

Cancel the unavailable item
Offer an alternative where appropriate
Modify the order with your agreement

You will not be required to pay for a product that is not delivered to you.

6. Prices

Unless otherwise stated, all prices displayed on Myracura are shown in Tunisian Dinars (TND / DT).

The price shown on the product page at the time the order is placed will normally apply to that order, subject to correction of obvious technical or pricing errors.

Shipping charges, where applicable, are added according to our shipping conditions.

7. Shipping Fees

Myracura currently delivers only within Tunisia.

Our standard shipping conditions are:

Orders below 200 TND: 8 TND shipping fee
Orders of 200 TND or more: FREE SHIPPING

The applicable shipping charge will be shown during checkout before you submit your order.

Additional information is available on our Shipping Details page.

8. Payment – Cash on Delivery

Myracura currently accepts Cash on Delivery (COD).

There is currently no online card payment required when placing an order on Myracura.

The total amount due must be paid upon delivery of your order.

Your total payable amount consists of:

Product total + applicable shipping fee

For example:

Order value: 150 TND
Shipping: 8 TND
Total payable on delivery: 158 TND

For orders of 200 TND or more, shipping is free.

Order value: 220 TND
Shipping: FREE
Total payable on delivery: 220 TND

9. Placing an Order

To place an order, you must provide the information requested during checkout, which may include:

Full name
Phone number
Email address
Delivery address
City and region
Products and quantities ordered

You are responsible for ensuring that all information provided is correct.

Once your order has been submitted, you may receive an order confirmation through the website, email, telephone, SMS, or another available communication method.

10. Order Confirmation

Submitting an order does not necessarily mean that the order has been dispatched.

Myracura may contact you before shipment to confirm:

Your identity
Your phone number
Your delivery address
The products ordered
The total amount due
Your availability to receive the order

We reserve the right not to process an order where necessary, including in cases involving unavailable products, incorrect information, suspected fraud, obvious pricing errors, delivery difficulties, or other legitimate reasons.

Nothing in these Terms & Conditions limits any mandatory rights available to consumers under applicable law.

11. Delivery

Orders are delivered to the address provided during checkout.

Customers are responsible for providing an accurate and accessible delivery address and a valid telephone number.

Delivery times may vary depending on:

Your location
Product availability
Order processing
Courier schedules
Weekends
Public holidays
Circumstances outside our reasonable control

Any delivery timeframe communicated by Myracura is an estimate unless expressly stated otherwise.

12. Receiving Your Order

When your order arrives, please check the package and products as soon as reasonably possible.

If you receive:

An incorrect product
A damaged product
A package with missing items
An order that does not correspond to what you purchased

please contact Myracura promptly and provide your order details.

We may request photographs or other reasonable information to help us review the issue.

13. Refused or Unsuccessful Deliveries

Please make sure you are available at the delivery address and reachable using the telephone number provided with your order.

If delivery cannot be completed because the courier cannot reach you, the delivery partner may attempt to contact you or arrange another delivery depending on its procedures.

Repeated unjustified refusal of confirmed Cash on Delivery orders may be taken into account when Myracura processes future orders, to the extent permitted by applicable law.

14. Cancellations, Returns and Refunds

Requests to cancel, return, or exchange an order are handled in accordance with our applicable return and refund conditions and mandatory consumer rights.

Some products may be subject to specific return restrictions where justified by their nature, condition, hygiene requirements, safety considerations, or applicable regulations.

Products should not be returned without first contacting Myracura and following the return instructions provided.

Additional details will be available in our Return & Refund Policy.

Nothing in this section is intended to exclude or restrict rights that cannot legally be excluded or restricted.

15. Promotions and Discount Codes

From time to time, Myracura may offer:

Promotional prices
Discount codes
Special offers
Free shipping promotions
Bundle offers

Promotions may be subject to specific conditions, availability, validity dates, minimum order values, or other restrictions displayed with the relevant offer.

Unless otherwise stated, promotional offers cannot necessarily be combined.

Myracura may correct or cancel a promotion in the event of an obvious technical or pricing error, subject to applicable consumer rights.

16. Customer Accounts

You may have the option to create an account on Myracura.

You are responsible for maintaining the confidentiality of your account credentials and for the accuracy of the information associated with your account.

You should notify Myracura if you believe that your account has been accessed or used without authorization.

17. Acceptable Use of the Website

You may not use Myracura for unlawful, fraudulent, abusive, or harmful purposes.

You must not:

Attempt to gain unauthorized access to the website
Interfere with the operation or security of the website
Introduce viruses, malware, or harmful code
Use false information to place fraudulent orders
Attempt to manipulate prices, promotions, or checkout functions
Copy or exploit website content without authorization
Use the website in violation of applicable law

Myracura may restrict access where reasonably necessary to protect the website, its customers, or its operations.

18. Intellectual Property

Unless otherwise indicated, the content of Myracura, including its:

Brand name
Logo
Website design
Text
Graphics
Product presentation
Images owned by Myracura
Promotional materials

is owned by or licensed to Myracura and is protected by applicable intellectual property rights.

You may not reproduce, distribute, modify, publish, or commercially exploit Myracura content without prior authorization, except where permitted by law.

Third-party trademarks, product names, logos, and images remain the property of their respective owners.

19. Third-Party Services

Myracura may use third-party services to operate the website and fulfil orders, including:

Hosting providers
WordPress and WooCommerce services
Delivery companies
Communication services
Analytics tools
Security services

Myracura may also contain links to third-party websites.

We are not responsible for the independent content, terms, or privacy practices of third-party websites that are outside our control.

20. Privacy

Your use of Myracura is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, and shared.

By using our website and placing an order, you acknowledge that your personal information will be processed as necessary to operate the website and fulfil your order.

21. Website Availability

We aim to keep Myracura accessible and functioning correctly.

However, we do not guarantee that the website will always be available without interruptions, technical problems, maintenance periods, errors, or temporary service disruptions.

We may modify, suspend, or update parts of the website when necessary.

22. Limitation of Liability

Myracura is responsible for its obligations in accordance with applicable law.

To the extent permitted by law, Myracura will not be responsible for losses caused by circumstances beyond its reasonable control or by improper use of products contrary to their instructions, warnings, or intended use.

Nothing in these Terms & Conditions excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable law.

23. Changes to These Terms

Myracura may update these Terms & Conditions from time to time to reflect changes to:

Our products
Our services
Our payment methods
Our shipping conditions
Our website
Our business practices
Applicable legal or regulatory requirements

The version applicable to an order will generally be the version available when the order is placed, subject to mandatory legal requirements.

The latest update date is displayed at the top of this page.

24. Governing Law

These Terms & Conditions and the use of Myracura are governed by the applicable laws of Tunisia.

Any dispute relating to an order, the website, or these Terms & Conditions will be handled in accordance with applicable Tunisian law and the rights available to consumers.

25. Contact Us

If you have any questions regarding these Terms & Conditions or an order placed on Myracura, please contact us:

Myracura
Email: [TO BE COMPLETED]
Phone: [TO BE COMPLETED]
Address: [TO BE COMPLETED], Tunisia