Privacy Policy

Last updated: August 13, 2026

At Myracura, accessible at www.myracura.com, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you may have regarding your personal data.

Myracura currently sells and delivers its products exclusively within Tunisia.

1. Who We Are

The Myracura website is operated by:

Business / Legal Name: [TO BE COMPLETED]
Address: [TO BE COMPLETED]
Tunisia
Email: [TO BE COMPLETED]
Phone: [TO BE COMPLETED]

For any questions regarding this Privacy Policy or your personal information, you may contact us using the details above.

2. Information We Collect

When you visit Myracura, create an account, place an order, or contact us, we may collect information necessary to operate our website and provide our services.

This information may include:

  • First and last name
  • Email address
  • Phone number
  • Billing address
  • Delivery address
  • Customer account information
  • Products ordered
  • Order history and order status
  • Cash on Delivery payment status
  • Communications with our customer service
  • IP address
  • Browser and device information
  • Website usage and navigation information
  • Information collected through cookies and similar technologies

We do not require customers to provide medical information or health-related personal data in order to purchase products from Myracura.

3. How We Use Your Information

We may use your personal information to:

  • Create and manage your customer account
  • Process and confirm your orders
  • Prepare your order for delivery
  • Verify your contact and delivery information
  • Arrange Cash on Delivery payments
  • Communicate with you regarding your order
  • Provide customer support
  • Handle returns, complaints, cancellations, or refunds
  • Prevent fraud and misuse of our website
  • Maintain the security and proper functioning of Myracura
  • Comply with applicable accounting, tax, administrative, and legal obligations
  • Improve our website, services, and customer experience
  • Send promotional communications where permitted and, when required, with your consent

4. Orders and Customer Accounts

When you place an order on Myracura, we collect the information necessary to process and deliver your order.

This may include your name, phone number, email address, delivery address, the products ordered, order value, and other information necessary to complete the transaction.

If you create a customer account, certain information may be stored to allow you to manage your account and view your order history.

5. Payment – Cash on Delivery

Myracura currently accepts Cash on Delivery (COD) as its payment method for orders delivered within Tunisia.

This means that payment is made when your order is delivered to you.

Because Myracura does not currently process online card payments:

  • We do not request your credit or debit card number when you place an order.
  • We do not store credit or debit card information.
  • We do not process online card payments through the Myracura website.

Information related to your order, including the order amount and Cash on Delivery payment status, may be shared with the delivery company when necessary to collect payment and complete the delivery.

If Myracura introduces additional payment methods in the future, this Privacy Policy may be updated accordingly.

6. Delivery

Myracura currently delivers orders only within Tunisia.

To deliver your order, we may share necessary information with the courier or logistics company responsible for your shipment.

This information may include:

  • Your first and last name
  • Your phone number
  • Your delivery address
  • Your order reference
  • The amount to be collected through Cash on Delivery
  • Other information necessary to complete the delivery

Delivery Partner(s): [TO BE COMPLETED]

Our delivery partners should only receive the information necessary to process and deliver your order and collect the Cash on Delivery payment.

7. Cookies

Myracura may use cookies and similar technologies to ensure that the website works properly and to improve the customer experience.

Cookies may be used to:

  • Keep you logged in
  • Remember the contents of your shopping cart
  • Enable the checkout process
  • Remember certain preferences
  • Improve website security
  • Understand how visitors use the website
  • Measure website performance where analytics tools are enabled

Some cookies may be strictly necessary for the operation of the website, while others may depend on additional services or tools used by Myracura.

A separate Cookie Policy may provide further information about the cookies used on our website.

8. Sharing Your Information

Myracura does not sell your personal information.

We may share certain information with trusted service providers when necessary to operate our business and provide our services.

These may include:

  • Website hosting providers
  • WordPress and WooCommerce-related technical service providers
  • Delivery and logistics companies
  • Email and communication service providers
  • Website security providers
  • Analytics providers, where applicable
  • Professional advisers where necessary
  • Government or regulatory authorities where required by applicable law

Only information necessary for the relevant service should be shared.

9. Website Hosting

The Myracura website is hosted by:

Hosting Provider: [TO BE COMPLETED]
Server Location: [TO BE COMPLETED]

Certain personal and technical information may be processed or stored through the infrastructure provided by our hosting provider.

10. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected and for any additional period required to comply with applicable legal, accounting, tax, contractual, or administrative obligations.

For example, information relating to orders may need to be retained for record-keeping, accounting, tax, fraud prevention, or legal purposes.

When personal information is no longer required, it may be deleted, anonymized, or archived where appropriate.

11. How We Protect Your Information

Myracura takes reasonable technical and organizational measures designed to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

However, no website, online service, or electronic storage system can guarantee absolute security.

12. Your Privacy Rights

Subject to applicable Tunisian data protection laws and regulations, you may have rights regarding your personal information, including the right to request:

  • Access to personal information held about you
  • Correction of inaccurate or incomplete information
  • Updating of your personal information
  • Objection to certain uses of your information where applicable
  • Deletion of certain personal information where its retention is no longer necessary or legally required

To exercise your rights or ask a privacy-related question, please contact us at:

Email: [TO BE COMPLETED]

We may request reasonable information to verify your identity before processing a request concerning your personal information.

13. Marketing Communications

Where Myracura offers newsletters, promotional emails, SMS messages, or other marketing communications, we may use your contact information to send you information about products, promotions, offers, or news where permitted by applicable law.

Where consent is required, such communications will be sent only after obtaining the appropriate consent.

You may request to stop receiving marketing communications at any time by using the available unsubscribe option or by contacting us.

Transactional communications relating to your orders, deliveries, or customer service requests are not considered promotional communications.

14. Third-Party Links and Services

Myracura may contain links to websites or services operated by third parties.

When you leave Myracura and access a third-party website or service, the processing of your personal information is governed by that third party’s own privacy practices and policies.

Myracura is not responsible for the privacy practices of independent third-party websites.

15. Children’s Privacy

Myracura’s purchasing services are intended for individuals who have the legal capacity to place an order.

We do not intentionally seek to collect personal information from children except where permitted under applicable law.

16. Changes to This Privacy Policy

Myracura may update this Privacy Policy from time to time to reflect changes to:

  • Our website
  • Our services
  • Our delivery methods
  • Our payment methods
  • Our service providers
  • Our business practices
  • Applicable legal or regulatory requirements

When this Privacy Policy is updated, the “Last updated” date at the top of this page will be changed accordingly.

17. Contact Us

If you have any questions about this Privacy Policy, the way we process personal information, or your privacy rights, please contact us:

Myracura
Email: [TO BE COMPLETED]
Phone: [TO BE COMPLETED]
Address: [TO BE COMPLETED], Tunisia

© 2026 Myracura. All rights reserved.